If you'd like to update any personal details in your GovWell profile, we're here to help! This article will guide you through all the options available to you.
To access your GovWell profile settings, click on your name at the bottom left corner of your screen.
A 'My Profile' page will appear - on this page, you will see your current User Profile and Company Profile (if registered).
1.User Profile 👤
Here, you can update your personal details and preferred sign-in methods for your GovWell account. Let's dive into more detail!
1.1. Profile
To view and update your profile name, click the 'Update Profile' option. You can upload a picture to set your display photo and edit your first and last name on the platform.
1.2 Email Address
Manage the settings related to the email addresses linked to your profile.
1.2.2. Adding a new email address
You can add a new email address to your profile by clicking the '+Add Email Address' option under your Primary Address. This will open a field where you can enter the new email address.
Please note the following:
You cannot add an email that is already linked to another account.
You will be able to log in using the secondary email address in the same way as your primary email.
You will need to verify the secondary email, just as you did with your primary email when creating your GovWell profile.
1.3.3 Managing your linked emails
After verifying the new email address, it will automatically be set as the primary email for this account. If you'd like to change the primary email or remove the secondary email, click the three dots ('...') on the right to reveal the options.
1.3 Mobile Phone Number
Linking your mobile phone number to your GovWell profile allows you to sign in using your number instead of your email address. Signing in with your mobile phone number works similarly to signing in with your email, so managing your linked mobile phone number is just as straightforward!
⚠️ Please only add mobile numbers as your primary phone number. The contact number you provide must be able to receive text messages for verification purposes ⚠️
1.4 Connected Accounts
Connect your Google or Microsoft accounts to log in to your GovWell profile!
2. Company Profile
Select your company profile to your GovWell profile by clicking the 'Company Profile' option.
If you don't have a company profile yet, you'll be asked to create one:
Enter your company details in the form and click 'Create Company' to complete your company profile.
Once complete, your company will be linked to your Personal Profile in your Profile Settings and at the bottom left corner of your screen, under your profile name.
Your company profile is now linked to your personal profile whenever you submit an application using GovWell—be sure to keep its details up to date!
