FAQs
Got a question? Start here!
By Bruno1 author29 articles
Your GovWell Profile
Managing your profile details and settings
- How to create your GovWell accountWelcome to GovWell! This is your starting point
- Updating your GovWell accountPersonalize your name, contact information, email and more!
- Can I sign in using a password?
- Log in confirmation link is expired/not workingHow to fix log in conflicts and issues
- Why does the verification link expire in a minute?
General Application FAQs
Common application questions asked by our users
- How do I delete a duplicate application?
- Accepted payment methods
- How do I see the expiration date of my registration/permit?
- I can't find my projects! How can I access them?What to do when you can't find your projects in your My Projects page
- Why doesn’t my application renewal carry over the information from the original record?
- Can I print a copy of my application?
- Can't upload files to my application - "Uploads are not allowed at this time"
- How to Claim Access to Your Business Licenses from a previous system
Submitting an Application
A helpful collection of the most common questions applicants ask during the preparation stage
After you Apply
Frequent questions about what happens after applying
- Why can't I see or request Inspections in my application?
- How do I update an outdated address?
- Why can't I see comments reviewers left on my plan review?
- How do I keep track of my Inspections?
- How long will it take for my application to be reviewed?
- I can't create a new plan set version / the 'Create Version' button is greyed out!
- I want to delete my application / I need a refund!